Purpose-built for streamlining and automating your receivables process across teams, collaboratively.
Every customer is unique. Categorize your customers into segments of high value, long tail and high risk based on your preferences so you can orchestrate unique collection journeys for each segment.
Automate follow up sequences by reaching out your customers at the right time to the right person.
Orchestrate your follow up actions based on Growfin’s predicted payment date by analyzing past payment behavior.
The bot captures any customer responses to its email and assigns it to the respective collection owner.
When an invoice is paid or have a promise to pay or is being disputed, configure the bot to pause or stop.
Growfin CRM allows you to not only capture promise-to-pay (PTPs), escalations, disputes and write-offs but also collaborate with other team members and resolve them in an intuitive manner.
Track invoice disputes as tickets and assign it to stakeholders to have clear accountability and faster resolution.
Finance can escalate invoices or create disputes from Growfin as cases in Salesforce for the sales rep to resolve.
Simply @mention your colleagues in the disputes or other activity threads to drop a comment tagging them.
Having the relevant data where collaboration happens seals the right context into interactions.
No more checking your spreadsheet notes & your inbox for contacted date before you follow up. Have all the information in one place.
Growfin automatically tracks when you last followed up and what is the status of payment.
Highlights the risk of collecting cash from a customer based on the past payment behavior for you to strategize collections.
Prioritize accounts that you want to focus on for the week based on the aging, balance & health score of each customer.
Segment your accounts by risk, region, business unit etc. and save them to easily accessible views.
Get to know your overall AR snapshot at an organization level or at an entity level or at a BU or region level.
Have a view on a rolling basis of your key cash flow metrics - Outstanding, Collected, DSO & Aging buckets.
How much of your AR balance is pending, paid or stuck in dispute & drill down.
See the top debtors and how much money they owe you.
Know how many customers you followed up, how many received & either paid or replied.
Growfin tracks all your email deliveries to help you understand if your customer’s contact is missing or stale.
Get trends on sales, outstanding and cash collected MoM. Growfin understands the past payment behavior of every customers and trends to predict cash inflow for a month.
Get insights on each months cohort of sales vs how much got collected.
Growfin measures average delay in payment and collection effectiveness index which are true representation of the collection performance
Know how your collections team has been performing against their target and balance, also see activities they performed.