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How to Auto-Match Incoming Payments to Open Invoices in NetSuite ERP 

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May 21, 2025
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📌 Matching incoming payments to open invoices should be a simple task, but it's still a manual, line-by-line process in many AR teams. This not only consumes valuable time but also delays cash reconciliation and affects working capital visibility. Oracle NetSuite ERP offers built-in cash application automation to speed up and streamline this process using memo-based matching logic.

Below is a streamlined setup guide for finance and collections teams.

How to Auto-Match Incoming Payments to Open Invoices 

Step 1: Import Bank Transactions

Go to Transactions > Bank > Banking Import History

  • Import your bank statement using a CSV file.

  • Ensure the file includes details like transaction amounts, dates, and memos.

  • Map the CSV columns to the appropriate NetSuite fields during the import process.
Step 2: Match Bank Transactions to Open Invoices

Go to Transactions > Bank > Match Bank Data

  • Review the imported bank transactions alongside existing NetSuite transactions.

  • Manually match each bank transaction to the corresponding customer payment or invoice.

  • You can create new customer payments directly from this interface for unmatched transactions.
Step 3: Create Customer Payments

Go to Transactions > Customers > Accept Customer Payments

  • Select the customer making the payment.

  • Enter the payment amount and date.

  • Apply the payment to the appropriate open invoices listed.

  • Save the payment record.
Step 4: Reconcile Bank Statement

Go to Transactions > Bank > Reconcile Bank Statement

  • Select the bank account and statement date.

  • Review the list of transactions, ensuring that all matched payments are marked as cleared.

  • For any discrepancies, investigate and make necessary adjustments.

  • Once all transactions are reconciled, submit the reconciliation.

Pro tip: This process is manual. If you want to automate cash application, Growfin connects to NetSuite, matches edge cases in real time, and alerts collectors the moment a payment needs attention.

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