Solutions
Customers
Growfin brings all your stakeholders together. AR, Sales, Support, and Customers, all in one platform. With full context and real-time updates, your team can resolve disputes faster, reduce back-and-forth, and move collections forward without missing a beat.
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Lack of centralized communication was our biggest challenge. It was done primarily through email, making it difficult to keep track of documentation, especially when resolving disputes.
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Reduce days of back-and-forth communication with customers and stakeholders into minutes with seamless collaboration workflows and shared access.
Bring all your customer-facing teams
into a single, shared workspace,
ensuring seamless communication
and faster resolutions.
Combine fragmented AR data into one intuitive dashboard, giving everyone a
clear picture with nothing falling
through the cracks.
Reduce miscommunications by offering customers a self-service portal for
raising disputes, clearing payments,
and tracking their statuses.
Equip your team with clear visibility
and structured workflows, driving
efficient processes and quicker
payment cycles.
Before Growfin, our AR was very manual and took far too long. I love how Growfin makes everything finance-related quick & easy. Our team now has full transparency on each customer to ensure smooth follow-ups.
Allow customers to easily initiate and monitor disputes and PTPs, enhancing transparency, reducing resolution times, and improving customer satisfaction and trust.
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Track every conversation, dispute, and customer response in a single thread, so that teams stay informed and customers get what they need to pay on time.
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Set up automated workflows for escalations and dispute resolutions based on customer triggers, enabling faster reaction time and easier collaboration.
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Integrate Growfin with Salesforce, Hubspot, or Slack to notify internal teams directly via messages or notifications, cutting down miscommunication and delays.
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Enable centralized access to essential customer contact data and other dispute-related documents, ensuring quicker processes and reducing delays in resolution.
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