Year-end doesn’t have to feel like a crisis. When you build strong processes, maintain predictable workflows, and reinforce best practices all year long; December is just another month. Busy? Yes. But never overwhelming.
That’s exactly how Kelly-Anne Kratz, Senior AR Manager at Greenhouse, leads her team of four to consistently manage $250M in revenue with confidence, clarity, and control. Even during periods when most teams feel the collections strain.
What you’ll take away:
In this webinar, you’ll learn:
- The prioritization framework that creates year-round stability: The same approach that saves Kelly-Anne’s team 15 hours/week - so year-end never turns into firefighting mode
- How to maintain collections momentum. Even when customers slow down: Proactive workflows and communication best practices that prevent year-end lull from derailing targets
- Automation that builds resilience, not dependency: What Greenhouse automated first, what remained intentionally manual, and the ROI behind those strategic decisions
- How AI enables consistent execution, every month of the year: See how Kelly-Anne’s team cuts inbox triage from 90 minutes to 3 seconds, ensuring that no matter the season, the right accounts get personalized attention
Watch and learn how Greenhouse’s 4-person AR team manages $250M in revenue without December turning into collections chaos